“Free” Online Survey Site Scams

Today has simply flown by, I’ve been burried in my dissertation and been preparing to get my survey online. What should have been a simple task actually turned into a challenge and a half.

It seems that online survey companies have a policy of false advertising, and even worse giving false information on their websites before you then spend time signing up and finding they have simply lied to you. Usually I am pretty patient, however after the 5th website I kinda decided I should name and shame, and where appropiate give credit where it’s due.

I’m going start with the good for those looking for a decent free online survey provider themselves. The survey site I decided to go with was http://www.sogosurvey.com/, this was because the free version had the most generous allowance of 50 questions. However they also offer their Professional version free to academics/students and non-profits. You have to email them for this, and being a Sunday I wasn’t sure I’d get a reply so started creating my survey anyways. I got a reply to my email just over an hour! When you goto their website just the Student / Nonprofit links on the Pricing menu for the free upgrade instructions.

Now for the name and shame:

Number 1 on my name and shame list is Kwik Surveys (http://www.kwiksurveys.com). This advertises itself as “The only free & unlimited survey tool” yet after signing up and starting to create my survey I found that I was restricted and told to upgrade. I wasted time here because of the false and misleading advertising on their website including the FAQ page which stated “There are no charges for using our service”

Actually I am going leave it at that as I do have to get back to my dissertation, feel free to add your own experiences of “free” online survey websites in the comments below!

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